Name *

First Name

Last Name

RESIDENTIAL Address *

Please write your AUSTRALIAN RESIDENTIAL address (no overseas orders at this time)

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Postal Address *

Please write your POSTAL ADDRESS - if the same as residential, please write "As Above" (no overseas orders at this time)

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Non-Refundable Deposit *

I understand that a non-refundable deposit of $175 must be paid before any work can commence. This payment authorizes the start of work & is non-refundable. If the deposit remains unpaid for 5 working days, no work will begin, and the contract will be considered void. You are welcome to commence another contract, but your date of completion may need to be re-set on your new contract.

Yes

Order Time *

I understand that unless we have agreed otherwise, a 10 week order window applies from the date the deposit is paid

Yes

Copyright Material *

I understand that any sketches received are copyright and cannot be provided to any other person

Yes

Delivery Fees *

I understand that delivery fees are an extra charge

Yes

Changes to design *

I understand that after the deposit has been paid, any changes to style, embellishments or colours will incur an extra fee payable up front & may cause a recalculation of the price of the garment

Yes

Exchange/Return *

I have read and fully understand your exchange & returns policy, written in the T's & C's and on the website, in regard to Custom Made items

Yes

Change or Mind or incorrect measurements *

Issues such as change of mind, or incorrect size due to customer providing incorrect measurements, or change in body shape once the order is received - are not valid reasons for a return or refund.

Yes

Payment Terms *

I understand that payment of all outstanding money needs to be paid in full within 10 days of notification of completion, either by Direct Bank Deposit or PAYPAL - any breach of this agreement will result in the costume being displayed and sold privately by On Icy Ponds

Yes

Washing Instructions *

I understand that any washing is performed at my own risk and I have read & understand the washing suggestions that are part of this agreement

Yes

Date

MM

DD

YYYY